Operations Services
Casino Operational Review
MNGS enables casino operations to be more efficient and effective, starting with a comprehensive review that includes interviews with key stakeholders, a thorough analysis of financial data, an overview of key performance indicators, and an evaluation of organizational charts. After delivering a detailed report with recommendations, MNGS partners with clients to implement best business practices tailored to the gaming industry.
Casino Operations Management
The MNGS team has a wealth of experience in strategic planning, staffing, organizing, and managing world-class casino resorts in a variety of markets, including Las Vegas, Atlantic City, Tahoe, Reno, and the Oklahoma Tribal market. They also have successfully overseen the opening, upgrade, and development planning of a variety of facilities. With the team’s guidance and expertise, clients can create a casino that is profitable, sustainable, and tailored to the needs of customers.
Gaming Contract Analysis
MNGS is committed to making sure a client’s best interests are represented in any agreement with a gaming partner. Working closely with clients’ management teams to develop a strategy, MNGS conducts thorough analyses of current market trends and gaming performance to inform recommendations. This enables clients to negotiate a contract that meets the needs of their team and protects their interests.
Gaming Floor Management
MNGS understands there is a science to game placement and mix that is crucial to maximizing profitability. Using a data-driven approach, the team helps clients analyze and customize gaming floors to ensure the best player experience for their market. Through industry connections with the largest gaming providers, MNGS can also help secure the games that best suit clients’ needs and goals.
Casino Internal Controls
MNGS helps clients navigate the complex regulatory landscape of the gaming industry to ensure they are in full compliance with applicable regulations. The team provides guidance on developing and implementing compliance standards and procedures for everything from state and federal regulations to industry-specific requirements for responsible gaming, anti-money laundering, and data protection. MNGS can also provide the necessary training for the implementation of these standards and procedures.
BSA/AML Anti-Money Laundering
MNGS provides expert guidance to casino operators on compliance with Bank Secrecy Act (BSA) and anti-money laundering (AML) regulations. We help clients develop and implement robust policies and procedures to prevent, detect, and report suspicious activities and transactions that could involve money laundering. We also offer specialized training and support to ensure that these policies are effectively implemented and maintained over time. By working with MNGS, casino operators can mitigate the risks of money laundering, maintain regulatory compliance, and protect their business reputation.
Surveillance Technology & Operations
To identify potential security threats and prevent future incidents, MNGS can conduct investigations into fraud or theft incidents, implement effective loss prevention strategies, and use analytics to identify patterns that indicate potential security risks. MNGS can even provide system evaluations to ensure that security systems are optimized for maximum protection. And for those looking to take their security to the next level, the team can assist with the implementation of artificial intelligence and other cutting-edge technologies to enhance security and game protection.
Cybersecurity
In today’s digital landscape, cybersecurity is a critical component that every organization, including casino operations, should prioritize. MNGS helps clients take the necessary steps to protect their business, customers, and data, starting with a comprehensive evaluation of their current security posture and potential vulnerabilities. Based on this assessment, MNGS provides tangible action items, including new security protocols, employee training, and ongoing support to ensure the organization remains secure over time.
Data Center & Network Infrastructure
Building a data center and IT infrastructure can be daunting, but MNGS’s team of experts can assist clients with all aspects of this process. They can install or review current environments, supply valuable insights to optimize systems, and provide ongoing support and maintenance to keep infrastructure functioning efficiently over time. The team’s expertise in network, Wi-Fi, architecture, backup, replication, surveillance camera systems, and server hardware guidance will ensure that clients have the best infrastructure in place to support their operations.
IT Staffing
Effective IT staff is essential for any successful IT department. But identifying areas of strength and opportunities for improvement, as well as ensuring that the department is optimally structured, can be challenging. MNGS helps clients ensure their IT department will drive results and meet the evolving needs of their business. With years of experience in IT operations and staffing, the MNGS team provides staff assessments, operational process support, and staff augmentation to supplement existing IT teams.
Disaster Preparedness, response, & Recovery
MNGS has extensive experience in managing complex emergency situations, and its team of experts can help clients mitigate potential risks and enhance emergency preparedness. MNGS can assist with risk assessments, emergency planning, training, and drills, and can provide support during actual emergencies. The team also offers a range of recovery services, including restoration and rebuilding, to help get operations back up and running as quickly as possible.
Site Master Planning
Understanding that each property has unique needs and objectives, MNGS provides customized solutions to help casino and hotel operators make the most of their physical space. The team’s site master planning services include evaluating the property layout, analyzing guest and employee flow, identifying areas for space optimization, and developing long-term plans to keep the property competitive in the market. MNGS also offers assistance with interior design and renovations to enhance the overall guest experience and update the property’s look. Additionally, MNGS can work closely with clients to improve operational efficiency, reduce costs, and increase revenue.
